FAQ's

What is EhTv Network? Read more here.

How Can I get a refund?

You can request a refund if you have paid in error. Refunds are issued only when no content has been viewed under 30 days of payment. Follow these steps to request a refund:

-Sign in to your account. If you do not have one, please create one. 

-On your upper right-hand corner of the screen, click on the drop-down menu

-Click on "Dashboard"

-Then click on "Billing"

-If you made a payment less than a month ago, click on "Refund". 

Our customer care associate will investigate your case and issue a refund. 

If you have more questions or need more help, please contact us through the "Contact Us" option. 


    Can I have access without subscribing?

    Yes, you can rent select content and have access to it for 24 hours only without subscribing to any viewing plan. However, not all content has this option, but you have access to ALL content when you subscribe to any of our viewing plans.


    How can I support EhTv Network?

    All funds raised go towards the production of more positive LGBTQ-inclusive Nigerian content. We are open to receiving funds towards this target.  Please contact us for more information. 


    What can I do to get my content on EhTv Network?

    If you have a completed Podcast, web series, or film (short or feature-length) that centers positive stories of LGBTQ Nigerians, send a sample to contact@theequalityhub.com